Before You Contact Support
Before contacting our support team, please be sure you have read the product manual and our FAQ.

Non Registered Users
There is no support offered for the non registered version. However, you can try searching your question in our forums or submit your pre-sales questions to info@i-newsletter.net.

Registered Users
Registered users are entitled to receive email support within 12 months of purchase. Please include your license information with your request.

Email: support@i-newsletter.net

Hours: 9am-6pm Monday-Friday (GMT+8)

Email Support
Technical Support will be provided via emails only. Please provide the following information in your email:

• Screen print of the 'System Status' screen
• Error message and/or system log file (zipped)
• Steps to reproduce the error